Wedding Sneakers with Flowers, Bridestride Converse

- We guarantee about our handmade products, for their quality and durability.
- All the products are packaged with care and are placed in our company's box with a fabric pouch.
- We gladly accept custom orders! Please feel free to contact us.
- Please note that due to handmade nature of each product may vary slightly from the photographs! Slight variations in the colour shades are possible. Any product is not identical, that make our handmade products unique, beautiful with special characteristics!
- Pinky Promise products are handmade very carefully up to the last detail with the respect to the customer. They are one of a kind, outstanding, durable, designed by qualitative materials.

Each of our products is handmade to order in Athens, Greece, with careful attention to detail. Our shoes require approximately 10 business days to craft, ensuring you receive a high-quality, personalized piece. Accessories and jewelry are ready to ship within 2-4 business days. If you have an upcoming event or dress fitting and need your order sooner, please reach out—we’ll gladly do our best to prioritize your order so your items arrive right on time.

Delivery Times

All shoe orders are shipped worldwide via Fedex and DHL Express for fast and reliable delivery. Orders that include only bridal accessories and jewelry are shipped via Hellenic Post. For detailed delivery times, please see our shipping policy here.

Shipping Costs

Once you have found the right product, then you should add it to your cart. There, you can review the total amount of the order and the shipping cost according to the delivery address. Free Shipping within Europe, UK and USA. We offer affordable prices worldwide with the most reliable and fast expedited shipping.

Additional Charges

The orders of non-European Union countries may charge customs and import taxes according to local custom regulation. However, the orders of European Union countries are free of duty charges.

We want you to love what you have purchased at PinkyPromiseAccs! We will gladly accept returns and exchanges. Please contact us before you return your item at info@pinkypromiseaccs.com

The item must be in its original, unworn condition in order to be refunded. While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. Returns and exchanges must be sent back within 14 days of delivery. Please send back the item and share with us the tracking number, for your protection. We are not responsible for lost returns. Please use the regular postal service, not courier services.

All refunds will be credited to the original method of payment. 

More information about the returns/exchanges:
-In case of refund for free shipping items, you will be charged the shipping costs that we paid to ship your order.
-In case of exchange, buyers are responsible for return as well as for exchange shipping costs.
-The buyer is responsible for the return shipping costs.
-For hygiene reasons, earrings are non-returnable.
-Items in SALE CATEGORY are non-returnable, unless they arrive to you damaged or defective.
-Custom orders are non-returnable, unless they arrive to you damaged or defective. In the case that you will receive your custom order damaged or defective, you can only exchange the product for an identical new product (no refunds accepted).
-Custom orders for shoes are considered color changes instead of advertised product color, size 43 & 44, embroidered letters on the shoes, the custom widths and half shoe sizes.
-Concerning orders that include more than 2 pairs of shoes, buyers are not able to return all the pairs, but should keep at least 1 of them.
-The orders that the buyer refuses to receive, are non refundable.

We offer customization to ensure your shoes are a perfect fit for your unique style and needs. Custom orders include changes in color from the advertised product options, stiletto heels, sizes 43 & 44, custom widths, and half sizes. Whether you need a specific size or want to personalize your shoe’s color or heel, our customization options are here to deliver the ideal pair just for you.