Terms & Conditions
1. General Overview
Our website is operated by Karantzikou Christina & SIA L.P., with the following details:
• Company Name: Karantzikou Christina & SIA L.P.
• VAT Number: 802250190
• Country: Greece
• Address: Mykonou 21, Attica
Throughout this document, the terms “we,” “us,” and “our” refer to our company. Through this website, we provide you with information, tools, and services, provided that you accept the following terms and conditions.
By using this website and purchasing any products or services, you agree to these Terms of Use. If you do not agree with these terms, please do not use our services.
We reserve the right to modify these terms when necessary. In the case of significant changes, we will notify you via email or through an announcement on our website. Your continued use of the website after any modifications constitutes acceptance of the updated terms.
2. Online Store & Orders
Our e-commerce platform is hosted by Shopify Inc., which ensures a secure transaction environment.
• Orders are accepted only from individuals who are at least 18 years old or have the consent of their guardian.
• The information you provide for your orders (name, address, payment details) must be accurate and up to date.
• We reserve the right to cancel orders in cases such as suspicious transactions, lack of availability, or technical errors. In any case, we will contact you first.
• Product prices may change without prior notice, but the prices applicable at the time of your purchase will not be affected.
3. Payments & Data Security
• Payments are processed through secure methods, and all transactions are encrypted for maximum security.
• We do not store credit card details. Payments are managed by authorized providers (such as Shopify Payments, PayPal, etc.).
4. Returns & Cancellations
• Order cancellations are accepted only within 24 hours of placing the order.
• After 24 hours, cancellations cannot be accepted, as your product has already entered production.
• If you cancel within the first day, we will issue a full refund.
• We offer returns or exchanges according to our return policy. If you are not satisfied with your purchase, you can contact us within 14 days of receiving your order.
5. Use of Website & Content
• Copying, reproducing, or distributing our content without written permission is prohibited.
• User comments and reviews are welcome, but we reserve the right to remove offensive or inappropriate content.
6. Product Display & Availability
• We make every effort to ensure that product descriptions, images, and prices are accurate and up to date.
• However, typographical or technical errors may occasionally occur.
7. Product Pricing
• Product prices are listed in euros (€) and include all applicable taxes. Additionally, you have the option to select other currencies during the checkout process, according to your preference.
• Prices may change without prior notice, but confirmed orders will not be affected.
8. Cookie Policy
Our website uses cookies to improve the user experience and ensure the proper functioning of our services.
• Cookies allow us to collect anonymous data to enhance our services.
• They do not harm your devices and can be managed through your browser settings.
• By using our website, you agree to our cookie policy.
9. Email Communications
By signing up on our website or completing a purchase, you may receive email communications regarding:
• Your order status
• New products, promotions & special offers
If you do not wish to receive emails from us, you can unsubscribe at any time using the link provided in each email.
10. Disclaimer & Limitation of Liability
• While we strive for the smooth operation of our website, technical issues may occasionally arise.
• Our products and services are provided “as is”, with no additional guarantees beyond those required by law.
• We are not responsible for delays or issues caused by third parties (such as shipping companies or suppliers).
11. Contact Information
If you have any questions or need assistance, you can contact us at:
📧 info@pinkypromiseaccs.com