Shipping Policy

Each of our products is handmade to order in Athens, Greece, with careful attention to detail. Our Shoes require approximately 10 - 12 business days to craft, ensuring you receive a high-quality, personalized piece. Accessories and Jewelry are ready to ship within 2-4 business days. 💖 If you have an upcoming event or dress fitting and need your order sooner, please reach out—we’ll gladly do our best to prioritize your order so your items arrive right on time. 😊

Delivery Times
Orders that include Shoes and Bags are shipped via Fedex and DHL express worldwide. After the order is processed by us, the delivery time will be approximately as follows:

Australia: 3-5 business days
Greece: 1-2 business days
United Kingdom: 1-2 business days
United States: 2-4 business days
Europe: 1-2 business days
Asia Pacific: 2-3 business days

Russia is excluded for Fedex and DHL network, so we ship with Hellenic Post a priority Registered Air mail (delivery time 8-15 business days).

Orders that include Bridal Accessories and Jewelry are shipped via Hellenic Post worldwide. After we process your order, delivery time will be approximately as follows:

Greece: 2-4 business days
Australia: 5-10 business days
United Kingdom: 3-5 business days
United States of America: 5-10 business days
Europe: 3-5 business days
Asia-Pacific: 5-10 business days

*The Pinky Promise is not responsible for unanticipated delays.

Shipping Cost
Once you have found the right product, then you should add it to your cart. There, you can review the total amount of the order and the shipping cost according to the delivery address.

We offer affordable prices worldwide with the most reliable and fast expedited shipping.

Additional Charges
The orders of non-European Union countries may charge customs and import taxes according to local custom regulation.

However, the orders of European Union countries are free of duty charges.